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Privacy Policy

Effective Date: January 5, 2026

Hisamitsu America, Inc. (collectively, "Hisamitsu," "we," "us," or "our") respect your concerns about privacy. This Privacy Policy describes the types of personal information we collect, how we use the information, with whom we may share it and the choices available to you regarding our use of the information.

This Privacy Policy applies to the services offered by us on this site and any other of our websites that post this Privacy Policy (the "Sites").

Click on one of the links below to jump to the listed section:

Information We Obtain

In connection with your use of our services, you may provide personal information to us in various ways. For example, we may obtain personal information about you when you sign up to receive email updates on new offers and product information. The type of personal information we may obtain includes:

  • Contact information, such as name, address, phone number, and email;
  • Demographic information, such as age range;
  • Job application information, such as job title, company name and other professional information, references, proof of identification, and any other information you provide to us when submitting an application;
  • Device information, as described in the Automated Data Collection section below; and
  • Other information you provide, such as when contacting our customer service office or when you otherwise contact or interact with us, such as through emails or other communications, social media pages and surveys. If you call our customer service agents, we also may record and retain those conversations for quality assurance.

Automated Data Collection

When you use the Sites or open our emails, we may obtain certain information by automated means, such as web cookies, pixel tags or web beacons, server or device logs and other technologies. A "cookie" is a text file that websites send to a visitor's device to uniquely identify the visitor's browser or to store information or settings in the browser. A "pixel tag" (also known as a web beacon) is a type of technology that is placed on a website or within an email to track certain activity, such as views of a website or when an email is opened.

These technologies help us:

  • Remember your information so you do not have to re-enter it;
  • Track and understand how you use and interact with the Sites;
  • Tailor the Sites around your preferences;
  • Measure the usability of the Sites and the effectiveness of our communications;
  • Authenticate your identity and protect against fraud; and
  • Manage and enhance our products and services, and help ensure they are working properly.

We may use these automated technologies on the Sites to collect information about your device, browsing actions and usage patterns, such as your device IP address, general location information, unique device identifiers, device type and model, device characteristics and settings, browser settings and characteristics, operating system type and version, language and country preferences, usage statistics, referring emails and web addresses, and other device details. We also may obtain information about your interactions with the Sites, such as pages visited, links clicked, features used, dates and times of usage, session information, clickstream data, and other information about your use of the Sites.

Your browser may tell you how to be notified about certain types of automated collection technologies and how to restrict or disable them. For mobile devices, you can manage how your device and browser share certain device data by adjusting the privacy and security settings on your mobile device. Without these technologies, however, you may not be able to use all of the features of our Sites.

How We Use the Information We Obtain

We may use the personal information we obtain to:

  • Administer and provide our Site and services;
  • Construct and maintain an uninterrupted communication environment;
  • Process and fulfill transactions in connection with our services;
  • Administer prizes and campaigns and ship the results, prizes or samples;
  • Solicit cooperation for surveys and monitoring;
  • Send you offers and other promotional materials about Hisamitsu products;
  • Analyze utilization and user needs of drugs, medical equipment, reagents, nutrition foods and other products handled by the Hisamitsu;
  • Investigate and respond to concerns, inquiries and other customer communication;
  • Request feedback on handling of concerns, inquiries and communication;
  • Manage career opportunities, including for recruitment purposes, candidate screening and evaluation;
  • Perform data analytics, and monitor and analyze usage and trends to measure use of various areas of the Sites and improve your experience with the Sites;
  • Carry out internal business purposes, such as operating, evaluating and improving our business (including developing new products and services; enhancing, improving and analyzing our products and services; managing our communications; and performing accounting, auditing and other internal functions);
  • Maintain and enhance the safety and security of our services and prevent misuse;
  • Exercise our rights and remedies and defend against legal claims;
  • Protect against, identify and prevent fraud and other criminal activity, claims and other liabilities; and
  • Comply with and enforce applicable legal requirements and Hisamitsu policies.

We also may use the information in other ways for which we provide specific notice at the time of collection.

Third-Party Analytics Services

We may use third-party analytics services on our Site, such as Google Analytics. The providers of these analytics services use technologies such as cookies and web beacons to help us analyze your use of the Sites. The information collected through these means may be disclosed to or collected directly by these services. To learn more about Google Analytics, please visit https://www.google.com/policies/privacy/partners/.

Interest-Based Advertising

You may see our ads on other websites because we use third-party ad services on our Sites. Through these ad services, we can tailor our messaging to individuals considering demographic data, inferred interests and browsing context. These ad services track information about your online activities over time and across third-party websites and apps by collecting information through automated means, including through the use of cookies, web server logs, web beacons and other similar technologies. These ad services may collect data about your visits to websites and apps that participate in these services, such as the pages or ads you view and the actions you take on the websites or apps. This data collection takes place both on the Sites and on third-party websites and apps that participate in these ad services. These ad services use this information to show you ads that may be tailored to your individual interests. This process also helps us track the effectiveness of our marketing efforts.

To learn how to opt out of targeted/interest-based advertising in the U.S., please visit www.aboutads.info/choices, www.networkadvertising.org/choices/ and preferences-mgr.truste.com. If you delete your cookies or use a different browser or mobile device, you may need to renew your opt-out choices exercised through these mechanisms.

Information We Share

We may share personal information with third parties for various purposes, as described below:

  • Affiliates: We may share personal information with our affiliated companies for purposes described in this Privacy Policy.
  • Service Providers: We may share personal information with third-party vendors and other entities to perform services on our behalf, such as services related to technology and communications, payment processing, advertising and marketing, analytics, fraud protection and data security, and others.
  • Our Partners: We may share your personal information with our business partners to provide you with products or services you requested and with our business partners with whom we jointly offer products or services.
  • Business Transfers: We reserve the right to transfer to relevant third parties the personal information we have about you in the event of a potential or actual sale or transfer of all or a portion of our business or assets (including in the event of a merger, acquisition, joint venture, reorganization, divestiture, dissolution, or liquidation), or other business transaction.
  • Others: We may disclose personal information (1) if we are required or permitted to do so by law or legal process, such as a court order or subpoena; (2) in response to requests by government agencies, such as law enforcement authorities; (3) to establish, exercise or defend our legal rights; (4) when we believe disclosure is necessary or appropriate to prevent physical or other harm or financial loss; (5) in connection with an investigation of suspected or actual fraud, illegal activity, security, or technical issues; (6) as appropriate and permitted by law to provide our services; or (7) otherwise with your consent or as directed by your representative.

Retention of Personal Information

To the extent required by applicable law, we retain your personal information for the time period reasonably necessary to achieve the purposes described in this Privacy Policy, or any other notice provided at the time of collection, taking into account applicable statutes of limitation and records retention requirements under applicable law. We may retain your personal information for a longer period in the event of a complaint or in reasonable anticipation of litigation.

Your Rights and Choices

We offer you certain choices in connection with your personal information. To update your preferences, limit the communications you receive from us, or submit a request, please contact us as indicated in the How To Contact Us section of this Privacy Policy. You can unsubscribe from our marketing mailing lists by following the "Unsubscribe" link in our emails. If you are a California resident, please visit our California Consumer Privacy Statement for more information about your privacy choices.

Depending on where you reside, you may have the right to (1) request access to the personal information we maintain about you; (2) request that we correct or delete your personal information; (3) request the restriction of our use of your personal information; or (4) request to opt out of the processing of your personal information for purposes of targeted advertising, certain profiling or the sale of your personal information. In addition, you may receive, in a structured, commonly used and machine-readable format, certain elements of your personal information that you have provided to us. Subject to applicable law, you may have the right to have this information transmitted to another company, where it is technically feasible.

To submit an access, correction, deletion or other request, please contact us using the information in the "Contact Us" section of this Privacy Policy. You may designate an authorized agent to submit a rights request on your behalf. To help protect your privacy and maintain security, we will take steps to verify your identity before granting you access to your personal information or complying with your deletion or correction request. If you request access to, correction of or deletion of your personal information, we may verify your identity by requiring you to authenticate your email address or providing information about your prior interactions with us. If you submit a request through an authorized agent, we may ask for your written permission or a power of attorney. Where you provided your authorized agent with a written permission, we may require that you also verify your identity.

As described in the Interest-Based Advertising section, we may disclose your personal information by allowing certain third parties (such as online advertising services and social networks) to collect personal information through automated technologies on our websites for targeted advertising purposes. This personal information may include identifiers, commercial information, online activity and inferences. These kinds of sharing activities may be considered "sales" or processing of personal information for targeted advertising under applicable law. You can opt out of the processing of your personal information for purposes of targeted advertising or certain sales of your personal information by broadcasting the Global Privacy Control ("GPC") signal, available here. If you use the GPC, we will process your request for your browser, but it will not apply outside of that browser to your device. You will need to use the GPC for each browser you use to access the site. If you clear your cookies in your browser after using the GPC, you will need to use the GPC again for us to process your opt out for that browser. For more information about the Global Privacy Control, please visit https://globalprivacycontrol.org/.

How We Protect Personal Information

We maintain administrative, technical and physical safeguards designed to protect personal information against accidental, unlawful or unauthorized access, destruction, loss, alteration, disclosure or use.

Children's Privacy

The Sites are designed for a general audience and are not directed to children. In connection with the Sites, we do not knowingly solicit or collect personal information from children under the age of 16. If we learn that we have collected personal information from a child under age 16, we will either seek parental consent or promptly delete that information. If you believe that a child under age 16 may have provided us with personal information without parental consent, please contact us as specified in the How To Contact Us section of this Privacy Policy.

For your convenience and information, the Sites may provide links to other online services (such as websites and social media platforms), and may include third-party features such as apps, tools, widgets and plug-ins. These online services and third-party features may operate independently from us. The privacy practices of the relevant third parties, including details on the information they may collect about you, are subject to the privacy statements of these parties, which we strongly suggest you review. To the extent any linked online services or third-party features are not owned or controlled by us, we are not responsible for these third parties' information practices.

Updates to Our Privacy Policy

We may update this Privacy Policy from time to time and without prior notice to you to reflect changes in our personal information practices. We will indicate at the top of the policy when it was most recently updated.

How to Contact Us

You can update your preferences, submit a request or ask us questions about this Privacy Policy by contacting us at info@us.hisamitsu.

You also may write to us at:

Hisamitsu America, Inc
100 Campus Drive
Suite 203
Florham Park, NJ 07932